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NEW ORLEANS, LA - 365 Connect, the award-winning online technology platform provider for the multifamily housing industry, announced today that Concierge Management Services, a vertically-integrated multifamily management and operating company headquartered in Houston, Texas, has launched the new fully-integrated responsive-designed 365ai Corporate Platform, taking its online presence and user experience to the next level.
After entering into a pilot test of the 365 Connect Platform at one of its communities two years ago, Concierge Management Services has rolled out the 365 Connect online marketing, leasing and resident services platform across its entire portfolio of approximately 8,000 apartment units.
“With our growing portfolio and increasing demand for more advanced and sophisticated access to the web from multiple devices, we turned to 365 Connect to help us with our goal of continuous improvements in our services,” said Jenifer Paneral, Senior Vice President and COO at Concierge Management Services. “It is important for us to enhance the customer experience and create a seamless environment to make it easy to access our services online. With the success we have achieved with our online leasing activity by utilizing the 365 Connect Platform, it was a natural fit to have them develop, launch and maintain all of our online technology to deliver best-of-breed service for our clients.”
365 Connect CEO Kerry W. Kirby stated, “We are truly honored that Concierge Management Services is expanding the use of our platform across their portfolio. Their new site is built on the latest technology, not only allowing it to work on any device, but fully integrating it with their individual community platform for seamless updates. The 365 Connect Platform is built to reduce the workload of site staff, so they can focus on more important issues, such as serving residents and signing new leases. The launch of this new corporate platform delivers a new scale of efficiency, which fits right into the goals of Concierge Management Services.”
The 365 Connect Platform handles the issues every multifamily community faces with its unique ability to market communities across the internet on high traffic sites, automate social media postings and deliver desktop and mobile platforms for prospective renters to transact business. It follows the entire resident lifecycle and delivers services after the lease is signed, by providing residents with a content-rich platform laced with online services and communication tools to enhance retention rates.
Kirby added, “365 Connect continues to expand its platform to meet the growing needs of its clients. The 365ai (All Inclusive) Corporate Platform is designed to not only showcase our client's portfolio, but to become the hub and access point for an array of information and services. As one of the most integration-friendly and unique platforms in the multifamily housing industry, you can rest assure that more exciting features will be released in the coming months across our entire platform. We are proud to count Concierge among our growing list of clients.”
About Concierge Management Services: Concierge Management Services is a privately held, multifamily management company that owns and manages properties across the nation. Committed to the highest standards of quality and backed by dedicated and knowledgeable team members, residents can rest assured their communities are well-managed, superbly maintained, environmentally conscious, and most of all, focused on their satisfaction day in and day out. The mission at Concierge has always been the same: to reinvigorate communities and provide residents with beautiful housing, first-class amenities, and the highest level of service. For more than a quarter of a century, Concierge has gone above and beyond for those we serve. Concierge maintains a simple but important philosophy that residents truly do come first. For more information, visit www.cbcresidential.com
ABOUT 365 CONNECT: 365 Connect powers the world's most advanced automated marketing, leasing, and resident engagement platform for multifamily communities across the globe. Designed to modernize transactions that empower people, our AI-driven platform transforms operations to reduce costs, maximize efficiency, and accelerate revenue. Founded in 2003 with unrivaled industry knowledge, 365 Connect is purpose-built for renters, management teams, and today's changing world. Discover how we’re driving the future of multifamily innovation at 365connect.com
Published: August 19, 2014